F. A. Q. (Frequently Asked Questions)
Q: How do I become a Slug Endorsing Artist?
A: Use our products and if you like them, Slug grants official endorser status after review of professional credentials on an individual basis. Send your press kit to: Slug Artist Relations, Box 578306, Chicago, IL 60657-8306 USA (No materials can be returned after submission.) E-mails will not be responded to; we need a press kit.
Q: I don't live in the United States, how do I get Slug products?
A: Our international dealers are still limited to only a few countries. Click on the Slug Dealers On-Line link to find a Slug dealer in your country. Also, try GOOGLE.
Q: Do you have Slug stickers?
A: Yes, Only one dollar each!
Q: Do Batter Badges deaden or muffle drumheads?
A: No. They are designed to protect the drumheads without muffling. Once properly applied, the adhesive backing bonds permanently to the drumhead. Batter Badges do increase sound projection and strike articulation while moderating excessive overtones and ring.
Q: How do you place Batter Badges on drumheads?
A: Always use a new, tuned and properly seated drumhead prior to any placement of a Batter Badge impact pad. Place in the central area that you normally strike the drum. Use your previously played head as a guide. Also, point the "arms" of the Batter Badge between lugs for more flex, and less stick rebound. And at the lugs for less drumhead flex, with increased stick rebound. Peel the backing off one arm at a time, working toward the center. Hold by the edges only. Do not touch the adhesive with the fingers and do not lift up off of the drumhead once placed! Burnish down the Batter Badge with the tip of a drumstick, starting in the center and working out toward the arms. Carefully press out any air bubbles and make a uniform opacity across the entire drumhead surface that it is in contact with. Check tuning, you are ready to play!
Q: Do Batter Badges work on coated drumheads?
A: Yes, but some coated drumheads can peel. Coating varies by manufacturer, so make absolutely sure there is no loose coating or a poor coating application. Burnish the Batter Badge down with the tip of a drumstick really well on coated drumheads to create the best possible bond. In general, the better the quality of the coating, the better Batter Badges will work and not pull off with the coating.
Q: Do Batter Badges work on double ply heads?
A: Yes, and they will be extremely durable too. Double-ply drumheads also will have a very dark, powerful tonal quality due to the capability of the drumhead taking a more powerful strike with the Batter Badge. Resonance will also be more controlled, and sustain will be slightly "gated" with the Batter Badge as well. Always tune and properly seat a drumhead prior to any placement of a Batter Badge impact pad.
Q: How do I take a Batter Badges off of a drumhead?
A: Carefully use a hair dryer to warm the Badge (without melting the drumhead!) so the adhesive softens. Lift the Badge off of the drumhead, use duct tape to take off residual adhesive left behind.
Q: What is the Power Head Warranty?
A: 1 year on defective parts or assembly. Normal wear from playing is not covered. Shafts are guaranteed for lifetime to original purchaser. Send in beater with this form Slug Power Head Warranty Service Form.
Q: My Power Head beater head spins around - is it broken?
A: The internal cam-stop feature may be worn out. You can feel the internal stop when the beater head is turned to proper alignment. Position the beater in the foot pedal square to the drumhead only when the beater is in alignment. The word PATENTED on the shaft aligns with the beater sides, perpendicular to the hammer shaped surface of the beater. If you can't feel the stop which aligns the beater head, then the internal cam is worn out. For service on your Power Head beater, click on this Beater Repair Form link for reconditioning your beater. Also, visit the Power Head Care & Storage Tips link to keep your beater in top playing condition.
Q: Can I contact my favorite Slug Endorser through Slug Percussion?
A: No, all our endorsers private information is strictly confidential. Slug also cannot forward E-Mails or any other correspondence.